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Sodexo's Promise of Respect and Fair Treatment guarantees that you have the right:
To voice any concern or complaint
To be heard with respect and without fear of discrimination or retaliation
To have your complaint addressed by management in a timely manner
To bring your complaint to higher levels of management and Human Resources if you are not satisfied with the response.
All employees are encouraged to use the following steps to make the company aware of your concerns:
Step 1 Discuss your concern with your direct supervisor
Step 2 Discuss your concern with your supervisor's manager
Step 3 Submit your concern to the next higher level of management
Step 4 Contact your human resources representative to discuss the complaint
The complete details of the Promise of Respect and Fair Treatment are available in the Employee Handbook and in the Promise of Respect and Fair Treatment Brochure.