Benefits by Topic
All contact information sorted by topic
| Topic | Description | Phone Number |
| AD&D - Accidental Death and Dismemberment Plan | To report a claim | 1-800-828-7762 ext 58602 |
| Basic Net | 1-888-772-9682
www.aetna.com/docfind/custom/aahc | |
| COBRA - Benefit Concepts | Standard Plans | 1-800-969-2009 |
| Non-Standard Plans | 1-800-828-7762, ext. 58247 | |
| Union Plans | 1-800-828-7762 ask for Labor Relations | |
| Credit Union |
| MEFCU:1-800-821-7280 http://www.mefcudirect.com/ |
| Definity Health | 1-800-784-2023
| |
| Dental Plan | MetLife Customer Service
MetLife Provider Listing | 1-800-942-0854
|
| Dexter | 1-877-6DEXTER
(1-877-633-9837) 1-800-551-3117 for TDD 1-904-443-6535 (outside US) https://mysodexobenefits.com/ | |
| Direct Deposit | 1-877-PAYSDXO (1-877-729-7396) | |
| Disability Plus- Liberty Mutual | To report a claim | 1-800-261-9022 |
| To request claim status | 1-800-210-0268, ext. 38481 | |
| Educational Assistance Program | See your manager or Human Resource representative | |
| Employee Stock Purchase Plan | 1-888-580-0007
www.sgvestia.com/sodexo | |
| FMLA - Family and Medical Leave Act | 1-866-372-3159 | |
| FCSA - Family Care Spending Account | 1-877-378-2448
| |
| Free Basic Life Insurance | 1-800-828-7762 ext 58602 | |
| GTL - Group Term Life Insurance | Aetna for GTL Terminal Illness Benefit, conversions, and portability | 1-800-523-5065 (for questions)
1-866-372-3159 (for portability, waiver of premium, and conversion forms) |
| To report a claim | 1-800-828-7762, ext. 58602 | |
| Hawaii Benefits Plans | 1-877-6DEXTER
(1-877-633-9837) 1-800-551-3117 for TDD 1-904-443-6535 (outside US) https://sodexhobenefits.com/ | |
| HCSA - Health Care Spending Account | Empire BlueCross and BlueShield | 1-877-378-2448
|
| HMOs - Health Maintenance Organizations | Call local member services offices for plan and ID card information | See the back of the ID card, the Guide to Employee Benefits, or the Annual Enrollment Guide |
| LTD - Long Term Disability Plan . To report a claim | To report a claim | 1-800-261-9022 |
| To request status of a claim | 1-800-210-0268 | |
| Paid Time Off |
| Contact your local human resources representative |
| Payroll | Contact your local human resources representative | |
| PPO - Preferred Provider Organization | Empire BlueCross BlueShield
| 1-877-378-2448
|
| Relocation Services | 1-800-763-3946, ext. 44285 | |
| Retiree Medical Coverage | Benefit Concepts | 1-800-969-2009 |
| Retirement Plans Non-Standard (Acquisition) | 1-866-372-3159 | |
| LifeWorks | 1-888-267-8126 English 1-888-732-9020 Spanish TTY/TDD 1-800-346-9188 | |
| Savings Bonds | National Bond and Trust | 1-800-426-9314 |
| Service Awards | http://www.eawardcenter.com/rb/0000112285/23/ | |
| Short Term Disability Plan (STD) | Liberty Mutual | 1-800-261-9022
|
| Savings Plan - ING | Savings Plan Information Line | 1-866-7MY-PLAN
http://www.sodexhosavingsplan.com/ |
| Unemployment Compensation | TALX | 1-800-628-8204, ext. 6297
Fax: 1-800-305-8419 |
| Union Benefits | Labor Relations Department - Union Plans | 1-800-828-7762 ask for Labor Relations |
| Vision Coverage | Eye Med Select Vision Care | 1-866-299-1358 |
| Eye Med Vision Care Discount Program | 1-866-723-0391 | |
| Questions - Providers |